Privacy Policy
The short version: We collect the details you give us when you book or request a demo, plus basic information about how you use this page. We use it to contact you about your demo, run our business, and measure our TikTok ads. We don't sell your information for money, and we don't share your mobile number or text-message consent with other companies for their own marketing. You can ask us to see, correct or delete your information at any time by emailing info@opti-fuse.com.
- Who we are
- What this policy covers
- Information we collect
- How we use it
- Advertising, cookies and pixels
- How we share it
- Calls, texts and emails
- How long we keep it
- Security
- Your choices and rights
- Children
- AI-generated content
- Changes to this policy
- Contact us
1. Who we are
This website is operated by Realtalk Marketing Inc, doing business as Opti-Fuse ("Opti-Fuse," "we," "us" or "our"), a business based in Florida, United States. We build custom AI video creation and social media posting tools for businesses.
2. What this policy covers
This policy applies to video.opti-fuse.com, to the demo booking and demo request forms on it, and to our communications with you about a demo. It does not cover websites or services run by other companies, including the scheduling tool or social media platforms linked from this page. Those are governed by their own privacy policies.
If you become a client, the software we build for your business, and any information you or your team put into it, is covered by our written agreement with you, not by this policy.
3. Information we collect
Information you give us
- Demo requests and bookings: your name, business name, business type, phone number, email address and the time you choose. If you book through our scheduling tool, it may also collect any answers you add to the booking form.
- Communications: anything you send us by email, text or phone, and notes from our calls with you.
Information collected automatically
- Device and usage information: your IP address, browser type, device type, operating system, pages viewed, time spent, links and buttons clicked, the page that referred you, and the approximate location that can be inferred from your IP address.
- Campaign information: advertising parameters in the page link, such as UTM tags and the TikTok click ID (
ttclid), so we can tell which ad brought you here. - Cookies and similar technologies: see Advertising, cookies and pixels below.
- Server logs: our hosting provider keeps standard web server logs, such as your IP address, request time and browser, for security and troubleshooting.
We do not ask for, and ask you not to send, sensitive information such as health information, Social Security numbers or payment card numbers through this page.
4. How we use information
- To schedule, confirm, remind you about and hold your demo, and to follow up afterward.
- To answer your questions and prepare a proposal or quote.
- To measure and improve our advertising, including knowing which TikTok ads lead to demo bookings, and to show our ads to people who are more likely to be interested.
- To understand how visitors use this page and improve it.
- To protect our website and business, prevent spam and fraud, and comply with the law.
5. Advertising, cookies and pixels
We advertise on TikTok. This page may use the TikTok Pixel, a small piece of code from TikTok that uses cookies and similar technologies to record events such as a page view, a button click, a form submission or a completed booking. It sends that event and information about your browser and device to TikTok, which helps us measure our ads and reach similar audiences. TikTok's use of this information is governed by the TikTok Privacy Policy.
This page also loads fonts from Google Fonts, which means your browser connects to Google's servers, and embeds our scheduling tool, which may set its own cookies.
Your choices:
- Global Privacy Control: if your browser sends a Global Privacy Control (GPC) signal, we do not load the TikTok Pixel on this page.
- Browser settings: you can block or delete cookies, and block third-party trackers, in your browser settings.
- TikTok settings: you can manage how TikTok personalizes the ads it shows you in your TikTok app's privacy and ads settings.
- Email us: you can ask us at info@opti-fuse.com to opt you out of targeted advertising.
6. How we share information
We do not sell your personal information for money. We share it only as follows:
- Service providers who help us run our business, under obligations to protect it. These include our website host, our scheduling provider, and the email, text messaging, form and customer-management tools we use to contact you.
- Advertising partners: TikTok, through the TikTok Pixel, as described above. Some U.S. state privacy laws may treat this as "sharing" for targeted or cross-context behavioral advertising. You can opt out using the choices in section 5.
- Legal and safety: when required by law or legal process, or to protect our rights, our users or others.
- Business transfers: if our business is sold, merged or reorganized, information may transfer to the new owner, subject to this policy.
- With your permission: in any other case where you ask us to or agree to it.
7. Calls, texts and emails
When you book or request a demo and give us your phone number and email, we may contact you by phone, text message and email about your demo request, including confirmations, reminders and follow-ups. Message and data rates may apply, and message frequency varies. You can reply STOP to any text to stop receiving texts, or reply HELP for help. You can unsubscribe from our emails using the link in the email or by contacting us.
We do not share or sell your mobile phone number or your text-messaging opt-in consent with third parties or affiliates for their marketing or promotional purposes. We share phone numbers only with service providers that help us send messages on our behalf.
8. How long we keep information
We keep demo request and booking information for as long as we need it to talk with you about our services, and generally for up to 24 months after our last contact with you, unless you become a client, the law requires us to keep it longer, or you ask us to delete it sooner. Advertising and analytics data are kept according to the retention settings of the providers involved.
9. Security
We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted (HTTPS) connections to this page and access controls on the tools we use. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Your choices and rights
You can ask us to:
- tell you what personal information we have about you, and give you a copy;
- correct information that is inaccurate;
- delete your information;
- stop contacting you, or opt you out of targeted advertising.
Depending on where you live, you may have additional rights under state privacy laws. These can include the right to appeal our decision on your request, which you can do by replying to our response. To make a request, email info@opti-fuse.com with the subject line "Privacy Request." We may need to verify your identity before acting on it, and we will respond within the time the law requires. You can use an authorized agent where the law allows. We will not treat you differently for exercising your privacy rights.
11. Children
This page and our services are for businesses and adults. They are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has given us information, contact us and we will delete it.
12. AI-generated content
The presenter and sample videos on this page were made with AI tools and show fictional businesses and AI-generated people. We do not use the information you submit on this page to create AI images, videos or voices of you. Any use of real people's likeness in a client's software is handled under that client's agreement, with those people's consent.
13. Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date above. If we make material changes, we will take reasonable steps to let you know, such as by noting the change on this page.
14. Contact us
If you have questions about this policy or want to make a privacy request, contact us at:
Realtalk Marketing Inc, doing business as Opti-Fuse
Florida, United States
Email: info@opti-fuse.com